Updated dental Covid SOP in England
REVISED infection prevention control (IPC) requirements for dental settings have been published by the UK Government and this has prompted NHS England to update the standard operating procedure (SOP) for practices.
Lowering the temperature in hostile patient encounters
Risk adviser Alan Frame offers advice on dealing with aggressive and violent patients
Complaints handling: Proactive response to patient complaints
Should practices consider monitoring social media forums to counter misinformation with factual evidence and advice?
Advice: Know your patient – tips to avoid complaints
Dental business coach Alun Rees offers advice on avoiding complaints that can lead to conflict, by knowing the signs and seeking what’s best for both you and the patient
Risk: What's up with WhatsApp
Using messaging apps and the associated risks in relation to maintaining professional standards
Employment law: Sexual harassment in the workplace
Employment law adviser Liz Symon offers advice on preventing and dealing with sexual harassment in the workplace
Call log
These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.
Wellbeing: Introducing YourHalo
Dental adviser Neena Manek looks at the broad challenges dentists have faced over the past 20 months – and how this has prompted MDDUS to launch a wellbeing service for members
Covid-19 boosters offer significant protection
A BOOSTER dose with the Pfizer-BioNTech Covid-19 vaccine offers over 93 per cent protection against symptomatic infection in adults aged 50 and over who have had their primary jabs, according to a study published the UK Health Security Agency.
Reduction in antibiotic-resistant infections
ANTIBIOTIC-RESISTANT bloodstream infections fell (15.5 per cent) in 2020 for the first time since 2016 but still remain at a higher level than 6 years ago, according to new data published by UK Health Security Agency (UKHSA).