Resource library

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Disclosure of patient records

Knowing how to respond appropriately to different types of access requests poses an ongoing challenge for busy practices.

  • 31 January 2022
  • Risk alert

Need a dentist, then why ask a doctor?

A common dilemma faced by GP practices in the busy holiday season is whether to treat patients who present with dental problems. Here are some points to consider.

  • 23 December 2021
  • Risk alert

Providing incident statements and reports

Engaging in incident investigations can seem daunting but it is important to provide any required statement or report in a clear, detailed and objective manner

  • 29 October 2021
  • Risk alert

Preparing for Covid inquiries

The Scottish government recently announced it will establish a public inquiry into its handling of the Covid-19 pandemic. Governments across the UK are expected to follow suit. What should you do to prepare?

  • 30 September 2021
  • Risk alert

Proactive response to patient complaints

Should practices consider monitoring social media forums to counter misinformation with factual evidence and advice?

  • 31 August 2021
  • Risk alert

Safety netting

How can you ensure a robust system where nothing important is missed?

  • 30 July 2021
  • Risk alert

Working without professional registration

Renewing registration with your professional healthcare regulator is no trivial matter – without it you may be unable legally to do your job.

  • 30 June 2021
  • Risk alert

Vaccination passports add to demand for records access

An increasing number of contacts from patients regarding vaccination passports have led some practices to explore apps or other ways to reduce the potential burden – but this is not without risk.

  • 28 May 2021
  • Risk alert

Making decisions about CPR

Doctors will be familiar with the difficult challenge of dealing with advance decisions on the resuscitation of patients (DNACPR decisions) - more particularly so during the pandemic. What key issues need to be considered?

  • 29 April 2021
  • Risk alert

Clinicians refusing coronavirus vaccination

What needs to be considered when healthcare professionals decline the offer of a coronavirus vaccine?

  • 31 March 2021
  • Risk alert

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