Dental case study: Antibiotic cover
...Ms G has an autoimmune condition and believes she should've been given antibiotics as a precaution against infection...
Resilient practice – addressing human factors
Head of training Liz Price discusses how ‘human factors’ hold the key to creating safer systems.
Dental case study: Alleged wrong extraction
...The dentist believes a translator may have helped avoid confusion over the patient's proposed treatment plan...
Book choice: Many different kinds of love - A story of life, death and the NHS
Book review by Dr Greg Dollman
Pitfalls in short-term orthodontics
Orthodontist Peter J McCallum explores the pitfalls in short-term orthodontics.
Vignette: Innes Hope Pearse (1889-1978)
Co-founder of the Peckham Experiment that studied health in a social context
Ethics: On broken teapots and “holding” to account
Professor Deborah Bowman considers the case of a broken teapot and what it means to be accountable for one’s mistakes.
Practice management: Menopause and the workplace
Employment law adviser Janice Sibbald offers advice on supporting employees experiencing menopause
Call log
These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.
Risk: Disclosure of dental patient records
Knowing how to respond appropriately to different types of access requests poses an ongoing challenge for busy practices.