Call log
A range of common - and not so common - queries from GPs and practice managers.
Altering clinical records – do’s and don’ts
Clinical records should be made contemporaneously - but there are occasions when it's reasonable to alter an existing record.
Practice management: Do we need to give staff an extra bank holiday in May?
Are practices obliged to give employees an extra day off for the coronation?
Feature: Rediscovering the joy of general practice
An innovative scheme offering GPs more than a change of scene
Practice systems: Making “new normal” the norm
Head of training Liz Price assesses the risks of embedding new models of care safely into practice.
Case file: Dispute over referral letter
...Ms S alleges that Dr N provided “selective and inaccurate details” in a referral letter...
Case study: A mistaken resignation
THIS case cautions against making assumptions if it appears an employee has resigned.
HR Alert: The big changes to look out for in 2023
A NUMBER of pieces of legislation are being considered this year which could have big implications for UK practices and their teams.
Ask the Expert: Do I need to give staff extra bank holidays?
Does the practice need to give staff yet another new bank holiday? We're already struggling with workload.
Digital mental health therapies offer promise of wider access
DIGITALLY enabled therapies offering wider access to NHS mental health services for patients with depression and anxiety disorders have been conditionally recommended by NICE in new draft guidance.