Not just an academic exercise
Claire Renton suggests how dental audit can be more than just a box-ticking exercise
Devil is in the detail of lab slips for dentists
Dentists in Scotland who fail to complete laboratory slips accurately risk a loss of earnings and even allegations of fraud, says dental defence organisation MDDUS.
Can my doctor be my Facebook friend?
If you can trust your doctor with your life, can you be their Facebook friend?
Parental disputes over access to records
Avoid becoming drawn into parental disputes by ensuring all subject access requests to children’s records are dealt with fairly and in line with relevant professional guidance and legislation.
Call recordings - medical case study
...There has been disagreement over what has been discussed and Mrs L has now requested copies of the recordings of her calls with the practice...
Compassion key to end of life care
Doctors involved in end of life care should show that they care not just for the patient but also about the person.
Telephone triage in primary care
MANY busy practices use non-clinical staff to triage calls from patients. But are your protocols and policies robust enough to protect patient safety?
Haematuria noted - medical case study
... it's alleged Mr P had complained of frank haematuria with clotting but this is not reflected in Dr K’s notes...
MDDUS report rise in claims against doctors
UK-wide medical defence organisation MDDUS is reporting a sharp rise in claims against members, with patient complaints the most frequent reason for doctors to contact the organisation.
Claims against dentists continue to rise
A sharp increase in claims against dentists is a result of a growing compensation culture in our society, according to UK-wide dental defence organisation MDDUS.