Case study: Frequent attender
...Mr J was removed from his previous practice for abusive behaviour and is often rude and demanding at his new practice...
Case study: Ear discharge
...five-year-old Emma is diagnosed with acute otitis media, but two days later her pain and fever worsen and she is taken to A&E...
Case study: Missed melanoma
...Mrs U phones the clinic several times to have her mole removed but there are never any appointments...
RTA disclosure
...Ms G states that some information contained in her full medical file was used against her by the insurance company, who went on to raise a counter-claim...
Consent to treat
...Dr L is concerned that Mrs P does not appear to have capacity to give informed consent for the necessary treatment...
Case Study: Mercury fears
...The patient is convinced that this has been caused by ingesting mercury from the amalgam filling and exacerbated by the treatment to adjust the “poor occlusion”...
Case Study: Consent to treat
...Dr L is concerned that Mrs P does not appear to have capacity to give informed consent for the necessary treatment...
Case study: Nerve injury
...Mr J returns to Dr N over a week later complaining of numbness in his lip and tongue...
Nerve injury
...Mr J returns to Dr N over a week later complaining of numbness in his lip and tongue...
Colleague intervention
...Dr P is accused of being abusive, insulting, ill-tempered and unprofessional. Dr B is specifically criticised for failing to intervene...