Call log
These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.
Top tips for improving patient communication
Dental Business Coach Alun K Rees offers top tips for improving patient communication
Risk: Covert recording in a time of Covid
The increase in remote telephone and video consultations due to the pandemic has made it easier for patients to record consultations. Is this something that should worry dentists?
Survey shows five out of 10 family doctors tempted to quit NHS
Findings paint vivid picture of health professions at breaking point and highlight risk of an exodus of staff from the NHS.
Case study - Concerned loved one
...David says Dr L disregarded his welfare power of attorney in regard to treatment decisions in the care of his father....
Case study - Liability denied
...It is alleged that Mr D failed to carry out surgical treatment with adequate skill, and in particular he neglected to correctly size and align the implant...
Case study - Elective surgery risk
...Mrs U has a life-limiting condition and desires an elective procedure which she believes will enhance her quality of life...
Surviving the 'coronacoaster'
Senior risk adviser Liz Price discusses how minimising the impact of Covid-related stress on your teams can improve patient safety
Consent - six common pitfalls
In light of new GMC guidance, barrister and ethicist Dr Daniel Sokol discusses key considerations for doctors when obtaining consent
Domestic abuse and remote consulting
HOUSEHOLD isolation measures during the pandemic have increased risks for those under threat from domestic abuse. A majority of clinical interactions now being undertaken remotely means reduced opportunities to recognise and act on cases