Case study - Good news, bad news
Medical case study
Employment law - Dealing with personality clashes
Don’t treat employees like children – even if they may be acting like them!
What to expect when you're inspected
Inspections by the Care Quality Commission – either announced or unannounced – are now a fact of life for general practices in England. Here James Hedges of the CQC provides some details on what to expect
Dragon at the gate
Can the ‘dragon behind the desk myth’ be slayed?
Diary
Diary Practice Manager Issue 08
Handle with care
Is your practice system for results handling fail-safe? Liz Price highlights three common areas of risk
Super[store] surgery
Jim Killgore visits Sainsbury’s first ever in-store GP surgery
Patient power!
They may form part of CQC compliance, but well-run patient participation groups can be more than just another box-ticking exercise
Fever in children – revised NICE guidelines
FEBRILE children with tachycardia should be considered to be at intermediate risk at least for serious illness according to new updated NICE guidance.
GDC seeks input on CPD quality
RECENT feedback that some dental CPD may be of inadequate quality has prompted a further call for input from the GDC.