First person: A long road
Professor John Gibson tells how he and his family responded to their grief over a devastating loss by undertaking an audacious challenge to raise awareness of suicide prevention.
Wellbeing: Did I sign up for this?
Medical practice adviser Mimi Salgado offers a perspective and advice on handling the stress that comes with being a practice manager.
Viewpoint: End the silence
We need to talk about suicide.
Data protection: Recording telephone consultations with patients
Practices often record telephone calls but do you adequately inform patients of this – and what about data protection?
Ethics: Out of office – the ethics of taking a break
To ensure that staff take holidays is to avoid ethical dissonance between the rhetoric of ‘wellbeing’ and the realities of burnout and breakdown.
Case file: Father restricted from accessing records
...Zach seeks reassurance from Dr D that his father, who is estranged from the family, will not have access to his medical records...
Book choice: Am I normal?
Review of the new book by Sarah Chaney.
Professionalism: Pitfalls in social media use
Risk adviser Kay Louise Grant highlights the importance of being aware of professional expectations on how we behave online.
Case file: Delayed liver disease diagnosis
...A letter of claim from solicitors acting on behalf of Mr S alleges clinical negligence in the delayed diagnosis of his liver condition...
Call log
A range of common - and not so common - queries from GPs and practice managers.