CONFLICT is an inevitable part of working life and can present major challenges for practice leaders.
Learning how to effectively manage conflict will improve team interactions and boost patient safety.
The MDDUS Training & CPD team are running a number of interactive training courses via Zoom to help those in leadership positions understand issues around change management, conflict resolution, and the association between emotions and clinical risk.
Click below to find out more and book your place
- Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness - 20th April, 2021 10:30am – 12:30pm
- Leadership: Conducting an interpersonal conflict resolution process - 22nd April, 2021 10:30am – 12:30pm
- Practice management leadership: Understanding emotions to reduce risk and improve effectiveness – 6th May, 2021 10:30 – 12:30
- GP leadership: Understanding emotions to reduce risk and improve effectiveness – 19th May 2021, 10:30am – 12:30pm