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Deviating from clinical guidelines

Clinical guidelines are not statutory codes - clinicians must use professional judgment in applying the principles to each unique situation they encounter.

  • 23 December 2015
  • Risk alert

Complaints from grieving relatives

SENSITIVITY and tact are key when responding to complaints from grieving relatives, and clinicians must resist the urge to react defensively.

  • 30 November 2015
  • Risk alert

Text messaging patients

ISSUING patient reminders or alerts can be a time-consuming task for practices which is why many are turning to texting - but there are risks to consider before clicking "send".

  • 28 October 2015
  • Risk alert

Telephone consultations

TELEPHONE consultations can be a valuable and convenient clinical tool for both GPs and their patients - but MDDUS urges caution in routine use.

  • 25 September 2015
  • Risk alert

Patient safety at the interface

There are a number of risks associated with handover and communication between secondary and primary care.

  • 28 August 2015
  • Risk alert

Child protection – everyone’s responsibility

Not only do doctors and dentists have a professional obligation to act on any concerns they may have about the safety or welfare of a child or young person - they risk allegations of misconduct in failing to do so.

  • 29 July 2015
  • Risk alert

Doctors dealing with dental emergencies

Are there any circumstances in which GPs or other medical doctors should be providing what amounts to dental treatment?

  • 26 June 2015
  • Risk alert

Remote prescribing of injectable cosmetics and other medicines

Face-to-face consultations with patients are required before prescribing Botox or other injectable cosmetic medicines - but clinicians should ensure compliance with regulations and professional guidance before remotely prescribing any medicine or treatment.

  • 27 May 2015
  • Risk alert

Compulsory data audits now a reality

NHS data controllers have been put on notice by the Information Commissioner to ensure they have appropriate systems and controls in place to protect patient data – as NHS organisations, including GP practices, now face compulsory data protection audits.

  • 28 April 2015
  • Risk alert

Covert recording of consultations

A recent call to the MDDUS advisory service highlighted some confusion over a patient’s right to covertly (or indeed overtly) record their medical or dental consultation.

  • 31 March 2015
  • Risk alert