Resource library

Search our library by keyword or use the filters on the left to browse by profession, role, category or type of content.

Results Showing | 21 - 30 of 206

Perforated appendix

...A letter of claim later alleges breach of duty in failing to consider a diagnosis of appendicitis, leading to a delay in referral for further assessment and treatment...

  • 30 January 2020
  • Case study

Nefarious activity

...A dental associate contacts the advisory service at MDDUS suspecting systematic breaches of NHS regulations at the dental practice where she works...

  • 30 January 2020
  • Case study

Police concern

...The adviser explains to Dr L that the inclusion of police concern reports in a patient’s medical record is something that could be justified if they are clinically relevant...

  • 30 December 2019
  • Case study

Mea culpa

...The letter claims that Dr P failed prior to sedation to double-check with Ms T the tooth requiring extraction...

  • 30 December 2019
  • Case study

Emergency treatment

...The dentist points out that it was unfortunate that Mr V was ten minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...

  • 27 November 2019
  • Case study

Empathy lacking

...Ms W found the entire process "completely dehumanising", with staff referring to her within earshot as the "gynae"...

  • 27 November 2019
  • Case study

Allergy alert

…Solicitors acting for the patient claim that the practice failed to dispense the correct medication despite being aware of her amoxicillin allergy…

  • 29 October 2019
  • Case study

Upselling complaint

...It is alleged that Dr L did not provide the full range of options and misled Mr K in an attempt to “upsell” more expensive treatment...

  • 29 October 2019
  • Case study

Dance floor mishap

...An urgent referral after consultation with Dr P would have led to a prompt diagnosis of Achilles tendon rupture and direct primary repair...

  • 24 September 2019
  • Case study

Unexpected treatment

...The dentist states that in retrospect it might have been appropriate to pause and more fully explain the options, giving Mr U time for reflection before agreeing to the revised plan...

  • 24 September 2019
  • Case study