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Abusive patient
...Dr T tries to explain his view on the necessity to carry out root treatment before refitting the post – but the discussion grows fraught...
Swollen leg
...The GP suspects a DVT and makes arrangements to refer Ms J to the local thrombosis clinic but there is no record of a referral made that same day...
Failed extraction
...Mr C is again very nervous and Dr Y reassures him that the area around the tooth will be well numbed and he has only to raise his hand to halt the procedure...
Elderly visit
...The GP mentions the option of full-time care for Mrs M in a residential care home. She overhears his comment and becomes very upset...
Sudden decline
...The next day Mr P’s condition further deteriorates and his wife calls for an ambulance. He is breathless and panicky with a tight chest and tachycardia...
Slip on the ice
....It is alleged that both doctors failed to carry out an adequate examination, consider a diagnosis of hip fracture and offer an orthopaedic referral...
Missed gallstones
...Over the following six weeks he attends the practice three more times and is examined by two different GPs who also diagnose constipation...
Non-compliant diabetic
...The infected foot proves unresponsive to antibiotic therapy and six days later Mr A undergoes a below-knee amputation...
HRT error
...further investigation reveals that Mrs A has been mistakenly prescribed unopposed oestrogen HRT...
Suspect spot
...Dr L confirms that the letter had been received in the practice and marked as read but the follow-up chest X-ray had not been highlighted and actioned...