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Abusive patient

...Dr T tries to explain his view on the necessity to carry out root treatment before refitting the post – but the discussion grows fraught...

  • 28 March 2018
  • Case study

Swollen leg

...The GP suspects a DVT and makes arrangements to refer Ms J to the local thrombosis clinic but there is no record of a referral made that same day...

  • 28 March 2018
  • Case study

Failed extraction

...Mr C is again very nervous and Dr Y reassures him that the area around the tooth will be well numbed and he has only to raise his hand to halt the procedure...

  • 27 February 2018
  • Case study

Elderly visit

...The GP mentions the option of full-time care for Mrs M in a residential care home. She overhears his comment and becomes very upset...

  • 27 February 2018
  • Case study

Sudden decline

...The next day Mr P’s condition further deteriorates and his wife calls for an ambulance. He is breathless and panicky with a tight chest and tachycardia...

  • 29 January 2018
  • Case study

Slip on the ice

....It is alleged that both doctors failed to carry out an adequate examination, consider a diagnosis of hip fracture and offer an orthopaedic referral...

  • 18 December 2017
  • Case study

Missed gallstones

...Over the following six weeks he attends the practice three more times and is examined by two different GPs who also diagnose constipation...

  • 27 November 2017
  • Case study

Non-compliant diabetic

...The infected foot proves unresponsive to antibiotic therapy and six days later Mr A undergoes a below-knee amputation...

  • 27 October 2017
  • Risk alert

HRT error

...further investigation reveals that Mrs A has been mistakenly prescribed unopposed oestrogen HRT...

  • 29 September 2017
  • Case study

Suspect spot

...Dr L confirms that the letter had been received in the practice and marked as read but the follow-up chest X-ray had not been highlighted and actioned...

  • 29 August 2017
  • Case study