Results Showing | 1 - 10 of 190
Bad news by phone
...Conscious that urgent action was needed to avoid a poorer outcome for the patient, Dr D felt she had no other option but to phone Mrs K and inform her of the results...
Whitening complaint
...Mr M undergoes the in-surgery whitening procedure and expresses his immediate dissatisfaction with the results...
HIV disclosure
...In a routine consultation a few weeks later Mr K informs the GP that he is now having regular sex with his wife but is using barrier protection...
High smile
...The letter alleges that not only was the crown lengthening treatment inappropriate but the dentist also failed to inform Mr B of the benefit-versus-risk involved in the procedure...
Perforated appendix
...A letter of claim later alleges breach of duty in failing to consider a diagnosis of appendicitis, leading to a delay in referral for further assessment and treatment...
Nefarious activity
...A dental associate contacts the advisory service at MDDUS suspecting systematic breaches of NHS regulations at the dental practice where she works...
Police concern
...The adviser explains to Dr L that the inclusion of police concern reports in a patient’s medical record is something that could be justified if they are clinically relevant...
Mea culpa
...The letter claims that Dr P failed prior to sedation to double-check with Ms T the tooth requiring extraction...
Emergency treatment
...The dentist points out that it was unfortunate that Mr V was ten minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...
Empathy lacking
...Ms W found the entire process "completely dehumanising", with staff referring to her within earshot as the "gynae"...
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