A difficult task

Liz Symon offers a quick primer on practice disciplinary procedures

Bleak by design

Joanne Curran goes behind the scenes during filming for the latest episode of GP drama series Bleak Practice


Call log

Call Log - Issue 19

Case study

Case study: Repaid decline

Medical case study


Forward thinking

Jim Killgore profiles a rural Somerset practice that is part of a quiet revolution in UK healthcare


Review now due...

Senior risk adviser Liz Price offers tips on avoiding “lost” patients needing recall


Watching the watchers

Do you make use of video surveillance in your practice? The ICO has revised its CCTV code of practice and these changes must be considered in addition to requirements from the GDPR and the Data Protection Act 2018



Diary Issue 19

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Practice Manager is published twice yearly and distributed to MDDUS practice managers and others with management responsibility in dental and medical surgeries.

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