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Call Log - Issue 17
Alan Frame offers a reminder of the potentially serious consequences of prying into patients’ medical records without legitimate cause
Janice Sibbald reports on a landmark case establishing that voluntary overtime must be included in determining holiday pay
What is GDPR and why do you need to know about it? Risk adviser Lindsey Falconer offers some answers on new data protection regulations
Jim Killgore visits an award-winning Edinburgh dental practice that is truly a family affair
Solicitor Daniel Kirk explores the steps practices can take to protect staff and other patients from criminal or “challenging” behaviour
Medical case study
Diary Issue 17
Practice Manager is published twice yearly and distributed to MDDUS practice managers and others with management responsibility in dental and medical surgeries.
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