Assisted dying back in the news

Holding patient's hand
Change ahead road sign Leadership

Managing change - 10 essential tactics

How to promote resilience when facing the “discomforts” of organisational change.

Man taking call with telephone headset Advice

Call log

A range of common - and not so common - queries from GPs and practice managers.

Comments from MDDUS members on post-it notes MDDUS

“Tired. Concerned. Trying not to lose hope.” A report from the NHS frontline

MDDUS members shared their experience of working for the health service as part of our review of 2022.

Graphic of digital files and folders Case file: Advice

Redaction software for SARs

... the admin team has been spending increasing amounts of time preparing responses to SARs, and the practice is considering buying redaction software to assist...

Urine collection tube Case file: Claim

Blood in urine

...The claim states that the delay in diagnosis allowed the tumour to grow and metastasise...

Photograph of delivery van Case file: Complaint

Tick-box error

...A GP at the practice mistakenly ticked a box on the form resulting in Mr N having his driving licence revoked...

Wooden blocks showing team of people Practice management

Probationary periods

Find out what you need to know when trialling new employees.

Photograph of telephone with headphones and mic Systems

Safe telephone triage

Triage systems are increasingly being used in primary care to manage the growing demand and strain – but how can you ensure they are safe and effective?

Torn paper window with message I am sorry... Candour

Is it safe to apologise?

Does an apology to a patient amount to an admission of guilt that can be used against you?

Diagram of profile and audio trace Innovation

Voice in the bank

Developing technology is giving back lost voices to patients with neurodegenerative and other disorders.

George Northcroft Vignette

A family affair

George Northcroft - Leading figure in the development of British orthodontics.

Tour de France bicycle race Ethics

All for one and one for all?

Professor Deborah Bowman reflects on the balance between individual and collective interests – and also indulges her fascination with the Tour de France.

Practice staff

Supporting physician associates in clinical practice

Physician associates are able to work independently but must have “appropriate support”.


Minimising risk as a GP locum

21 March 2024

Shocking level of sexual harassment directed at female surgeons

15 September 2023

Updated NICE guidance could lead to around 100,000 fewer colonoscopies

31 August 2023

“World first” rollout of cancer jab that cuts treatment time

31 August 2023

Updated GMC guidance highlights support for doctors to “speak out”

22 August 2023

Digital phonelines a positive step says RCGP

18 August 2023

GPs to order “fast-tracked” tests for heart and respiratory conditions

11 August 2023

MDDUS Updates

Professional pitfalls in social media use

02 October 2023

Get 20% off Income Protection for the first two years*

28 September 2023

MDDUS group cover

28 September 2023

MDDUS at the RCGP conference

22 September 2023

Advice for doctors during industrial action

19 September 2023

Notice of Annual General Meeting

21 August 2023

Advice for junior doctor members during industrial action

31 July 2023

Editor: Dr Susan Gibson-Smith

Managing editor: Jim Killgore

Associate editor: Joanne Curran

Editorial departments

Medical: Dr Susan Gibson-Smith

Legal: Joanna Jervis

Insight Primary is published quarterly by The Medical and Dental Defence Union of Scotland, registered in Scotland No 5093 at 206 St Vincent Street, Glasgow G2 5SG.

The opinions, beliefs and viewpoints expressed by the various authors in Insight Primary are those of the authors alone and do not necessarily reflect the opinions or policies of MDDUS.

View previous issues of Insight Primary

Insight Primary is published quarterly and distributed to MDDUS members through the UK who work in primary care

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Insight Primary Care Q1 2021 cover

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