Maximise patient communication on coronavirus

MDDUS has drawn up a risk alert to guide general practices in maximising communication with patients at key contact points

PRESS RELEASE

For immediate release: Friday, 31 January 2020

The new coronavirus has been declared a global emergency by the World Health Organisation, as the outbreak continues to spread outside China including today two confirmed cases in the United Kingdom.

As the four Chief Medical Officers from across the UK recommend that governments plan to escalate preparation, and raise the UK risk level from low to moderate, medical defence organisation MDDUS has drawn up a risk alert to guide general practices in maximising communication with patients at key contact points.

The guidance covers best practice advice on deploying social media, text alerts and triage planning in order to manage any increase in patient contact during this period of high media interest in the Wuhan coronavirus.

MDDUS, the fastest growing medical and dental defence organisation in the UK, provides regular risk advice and training to its membership of more than 50,000. Our advice on maximising communicating to patients on the coronavirus issue is built on best practice issued by agencies including Public Health England.

Read our risk alert here

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For further information contact Alison Hardie on 07501 421398, or email ahardie@mddus.com

Note to editors

MDDUS (The Medical and Dental Defence Union of Scotland) is a medical and dental defence organisation providing access to professional indemnity and expert medico- and dento-legal advice for doctors, dentists and other healthcare professionals throughout the UK. For further information on MDDUS go to www.mddus.com.