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Complaints in dental practice - workshop
This workshop tool allows GDPs and PMs to explore key issues around complaints handling with their practice team. It includes a range of scenarios accompanied by notes, answers and rationales.
Good practice in consent for GDPs
This course is aimed at GDPs and is designed to build on the requirements associated with obtaining valid consent.
Workflow processes
This checklist is intended to act as a health check and basic risk assessment of existing practice systems to manage the flow of clinical information and other important information both in and out of the dental practice.
Consent
This checklist is intended to act as a health check and basic risk assessment of the processes and considerations for obtaining valid consent to dental treatment, including capacity and documentation.
GDPR: Managing data security breaches
This course looks at what constitutes a data security breach under the GDPR and how to understand what is required when one is discovered.
An introduction to Privacy Notices
This short course is aimed primarily at data controllers and those who have a responsibility for developing organisational policies in medical and dental teams.
Confidentiality for dentists
This course is aimed at at General Dental Practitioners, although practice administrative staff may find its content helpful. It takes around 30 minutes to complete and includes a short assessment at the end
Acting as a witness for dentists
This course aims to build knowledge on the requirements associated with giving evidence as a professional witness across the various legal systems in the UK.
GDPR: Managing subject access requests
The course looks at the legal framework relating to subject access requests under the GDPR and the Data Protection Act 2018.