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Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic

Results Showing | 11 - 20 of 99

Human factors risks: team communication

Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction

  • Video
  • Video presentation

Human factor risks - assertiveness

Assertiveness is a key skill in communication and a lack of assertiveness skills can contribute to adverse incidents

  • Video
  • Video presentation

Safety culture in primary care

This 15 minute video focusses on the primary care setting to illustrate how culture can be assessed and changed to support the development of a safety culture

  • Video
  • Video presentation

Managing test results

This video guides you through the various stages involved in the results management chain, highlighting common pitfalls and providing a practical results management checklist

  • Video
  • Video presentation

Maintaining the integrity of your prescribing record

The management of prescribing systems is a key risk area in general practice. This video leads viewers through common pitfalls

  • Video
  • Video presentation

Human factor risks - trust and challenge

This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks

  • Video
  • Video presentation

Communicating with patients

In this 20-minute tutorial, MDDUS risk adviser Cherryl Adams leads viewers through some of the barriers to safe patient communication

  • Video
  • Video presentation

Building a safety culture

If preventing harm is as straightforward as following and implementing proven good practice around risk management, why does avoidable harm still occur?

  • Video
  • Video presentation

Acting as a witness

This module is aimed at doctors and takes around 45 minutes to complete. It includes a short assessment at the end.

  • Online course
  • 0.75 CPD hours

Complaints handling checklist

Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice

  • Checklist

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