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Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic

Results Showing | 11 - 20 of 36

Access to clinicians

This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.

  • Toolbox

Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

  • Toolbox

An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

  • Toolbox

Chaperones - essential knowledge for working in general practice

This checklist provides a guide to the knowledge and training requirements for an effective chaperone in general practice and complements the ‘Chaperones’ checklist for managers and GPs

  • Checklist

Appointments checklist

Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm

  • Checklist

Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

  • Checklist

Dental records management checklist

This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records

  • Checklist

Record keeping - workflow processes checklist

This checklist can be used by practice managers or GPs to review your practice processes for viewing and actioning patient results and hospital correspondence

  • Checklist

Referring patients checklist

This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible

  • Checklist

Prescribing record

This checklist leads team members involved in a practice's prescribing system through the main risk areas related to managing prescribing records

  • Checklist

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