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Complaints
It is essential that practices have a clear and transparent process for dealing with complaints.
Clinical dental record keeping
This checklist can help to review the way your practice manages patient records, to ensure record keeping complies with General Dental Council and other good practice guidance.
Team communication checklist
Use this checklist with your team to measure how well you engage and communicate with each other.
Enhanced CPD for dentists
A new enhanced CPD (ECPD) scheme for dentists comes into force on 1 January 2018. This guidance sheet offers a useful overview of the key points to consider.
Employment Law Update 2024
In this 35 minute webinar MDDUS HR and Employment Adviser, Sarah Madeley discusses the key employment law updates in 2024 and advises how practices can prepare and adapt to these changes.
Coroner's Inquests: Demystifying the process
This one-hour on-demand webinar is designed for any healthcare practitioner working in England and Wales.
CQC update: Single Assessment Framework (Dental)
This one-hour on-demand webinar will be hosted by the MDDUS Training & CPD team, and delivered by Nicki Rowland, a CQC compliance adviser since 2014.
Engaging with the media
This one hour on-demand webinar explores some of the common and unusual ways in which doctors and dentists can find themselves interacting with the media.
Ending professional relationships with patients in dental practice
Available on-demand, this webinar is suitable for practice managers and GDPs.
Top 10 tips to avoid dismissing unfairly
This one hour webinar is suitable for employing GPs, GDPs and practice managers from medical or dental practice.