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Complaints
It is essential that practices have a clear and transparent process for dealing with complaints.
Clinical dental record keeping
This checklist can help to review the way your practice manages patient records, to ensure record keeping complies with General Dental Council and other good practice guidance.
Team communication checklist
Use this checklist with your team to measure how well you engage and communicate with each other.
Enhanced CPD for dentists
A new enhanced CPD (ECPD) scheme for dentists comes into force on 1 January 2018. This guidance sheet offers a useful overview of the key points to consider.
Employment Law Update 2025
Taking place on Friday 7 March from 1pm until 2pm, this hour-long webinar is hosted by HR and Employment Adviser, Sarah Madeley (MDDUS) and she discusses the key employment updates in 2025, providing practical tips to prepare and comply with changes to legislation.
Dental webinar series: An introduction to Cognitive bias in dental practice
This webinar is available on-demand and is suitable for all dentists to attend.
Legal Webinar Series: Negligence Claims (Scotland)
This hour-long webinar is now available to watch on-demand and will provide an overview of medical negligence claims.
Dental webinar series: Oral cancer - avoiding delay in diagnosis
This hour-long webinar is available on-demand and draws from MDDUS case experience and analysis of clinical negligence claims associated with delayed referral, resulting in a diagnosis of oral cancer.
CQC Webinar: Step into an Inspector’s Shoes (Dental)
This 75 minute webinar is now available to watch on demand and is suitable for all dental teams to attend.
Employment Law Update 2024
In this 35 minute webinar MDDUS HR and Employment Adviser, Sarah Madeley discusses the key employment law updates in 2024 and advises how practices can prepare and adapt to these changes.