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End of life care - part 1
In part one of this two-part series of videos, we look at the essential medico-legal points relating to death and end of life issues
End of life care - part 2
In the second of our two-part video module we turn our attention to three specific areas unique to end of life care: resuscitation decisions, advance care planning and requests from patients intending to end their own lives...
Medico-legal principles
This video summarises the principles which apply to all aspects of medico-legal cases, including negligence claims, complaints, GMC investigations and inquiries into death
Confidentiality - disclosing information
In this video we’ll consider the duty of confidentiality using some common scenarios faced in practice
Human factors risks: team communication
Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction
Human factor risks - assertiveness
Assertiveness is a key skill in communication and a lack of assertiveness skills can contribute to adverse incidents
Safety culture in primary care
This 15 minute video focusses on the primary care setting to illustrate how culture can be assessed and changed to support the development of a safety culture
Managing test results
This video guides you through the various stages involved in the results management chain, highlighting common pitfalls and providing a practical results management checklist
Maintaining the integrity of your prescribing record
The management of prescribing systems is a key risk area in general practice. This video leads viewers through common pitfalls
Human factor risks - trust and challenge
This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks