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Complaints handling checklist
Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice
Consent checklist
This checklist can be used in your practice to review procedures for obtaining patient consent to support compliance with GMC guidance and mitigation of medico-legal risk
Team communication for secondary care
Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice
Complaints Meeting checklist
This checklist supports healthcare professionals in preparing for complaints meetings by ensuring all necessary steps are taken beforehand for a constructive discussion. It also outlines key actions to follow during the meeting to maintain professionalism and clarity, and post-meeting steps to support resolution, documentation, and ongoing improvement.
Incident reporting system checklist
Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice
Dental records management checklist
This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records
Clinical dental record keeping
This checklist can help to review the way your practice manages patient records, to ensure record keeping complies with General Dental Council and other good practice guidance.
Team communication checklist
Use this checklist with your team to measure how well you engage and communicate with each other.
Locums checklist
Use this checklist to review your practice processes for managing the use of locum doctors
General Data Protection Regulation checklist
This checklist helps practice managers, GPs and GDPs understand their duties and responsibilities under the General Data Protection Regulation (GDPR). It contains links to practical guidance sheets on what to do in the event of a breach, lawful processing, subject access rights, privacy notices and privacy impact assessments.