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Raising and responding to concerns your duty as a doctor
Taking place on Thursday 9 July from 12.30pm til 1.30pm, this webinar is designed for any doctor to view but may also be useful for practice managers and other healthcare staff.
Embedding CQC regulation into everyday practice: from compliance to confidence with CQCFIT
This one-hour webinar will help you understand the Care Quality Commission (CQC), its role, and its implications for your GP practice.
Employment Law Update 2026
This hour-long webinar took place on Wednesday 1 April from 10am to 11am. HR and Employment Adviser, Sarah Madeley (MDDUS) will discuss the key employment updates in 2026, and provide practical tips to prepare and comply with changes to legislation.
AI in Primary Care: Governance, accountability and reducing risk
Taking place on Monday 11 May from 12.30pm til 1.30pm, this webinar is designed for for any medical groups and GPs across the UK.
Learning from preventable deaths
This 90-minute webinar is available to watch on demand and explores how coroners' inquests can be approached not only to reduce stress for clinicians but also to foster meaningful learning and systemic improvement.
Understanding and managing your emotions
This one-hour webinar is available to watch on demand and focuses on mitigating the impacts of the increasing emotional pressures faced by healthcare professionals across the UK.
Managing face-to-face complaints in GP practice — skills and tips
This hour-long webinar is available to watch on demand and will help attendees understand and apply interpersonal skills and approaches when dealing with face-to-face complainants in person.
Investigating complaints in GP practice
This one-hour webinar is available to watch on demand and examines the important regulatory, professional, and legal considerations when investigating complaints.
Responding to complaints in writing for GP practice teams
This hour-long webinar examines the potential benefits and pitfalls of responding to complaints in writing for GP practice teams.
Organising complaints meetings in GP practice – practical considerations
This one-hour webinar is available to watch on demand and examines practical suggestions for holding complaints meetings, including pre-meeting considerations and arrangements, practical aspects of conducting a meeting, and post-meeting considerations.