Results Showing | 1 - 4 of 4
Patient conflict: Interpersonal skills
Taking place on 14 June, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Patient conflict: Developing organisational arrangements and responses
Taking place on Tuesday, 21 November this course is primarily aimed at employers and managers within healthcare organisations.
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Thursday, 30 November this two hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on 11 January, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.