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Risk management: Good practice in record keeping for doctors
Taking place on Tuesday, 23 September from 9.30am to 3.30pm, this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Mitigating risk in outpatient consultations
Taking place on Wednesday, 24 September from 9.30am to 12.30pm this three hour course is designed for hospital doctors undertaking outpatient consultations.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 25 September 2025, between 9.30am and 3.30pm.
Patient conflict: Interpersonal skills
Taking place on Thursday 25 September from 9.30am to 12.30pm, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Practice and patient use of technology in practice
Taking place on Tuesday 30 September from 9.30am until 12.30pm, this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting
Managing complaints in a hospital setting
Taking place on Tuesday 30 September from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in a hospital setting.
Managing complaints in primary care
Taking place on Thursday 2 October from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Thursday, 2 October between 1pm and 4pm, this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Friday, 3 October 2025 between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Cognitive bias in clinical practice
Taking place on Wednesday 8 October from 9.30am to 11.30am, this interactive course is designed for doctors and other clinicians working in healthcare environments, particularly in the area of diagnosis.