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Leadership: Understanding emotions to reduce risk
Taking place on 4 June, this three hour course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Confidentiality for admin and reception staff in primary care
Taking place on Tuesday, 4 June, this interactive course is designed for admin and reception staff in primary care.
Self-reflection and developing insight
Taking place on Thursday, 30 May, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Patient conflict: Developing organisational arrangements and responses
Taking place on Wednesday, 29 May this course is primarily aimed at employers and managers within healthcare organisations.
Complaints handling for admin and reception teams in primary care
Taking place on Wednesday, 29 May, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Creating safe and inclusive environments
Taking place on Thursday, 23 May this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment.
Probity for dentists
Taking place on Wednesday, 22 May this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Equality, diversity and inclusion workshop
Taking place on 21 May 2024, this interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment.
Communication risks for admin and reception teams in primary care
Taking place on Wednesday, 15 May this two hour, interactive course is designed for admin and reception teams working in primary care.
Professional boundaries
Taking place on 9 May 2024, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.