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Leadership: Understanding emotions to reduce risk
Taking place on Friday, 13 June between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 17 June 2025, between 9.30am and 3.30pm.
Patient conflict: Interpersonal skills
Taking place on Tuesday 17 June from 9.30am to 12.30pm, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Professional boundaries
Taking place on Wednesday, 18 June 2025, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Risks and safety in prescribing for primary care
Taking place on Thursday 19 June from 1pm til 4pm, this three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on Friday, 20 June between 9.30am and 12.30pm, this interactive course is designed for PMs in medical or dental practice
Active bystander training
Taking place on Tuesday, 24 June from 9.20am until 13.30pm, this four hour course is designed to help healthcare professionals decide how to intervene if they witness unprofessional behaviour from colleagues.
Patient conflict: Developing organisational arrangements and responses
Taking place on Tuesday, 24 June, between 1pm and 4pm, this course is primarily aimed at employers and managers within healthcare organisations.
Managing complaints in primary care
Taking place on Thursday 26 June from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care.
Building a feedback culture: addressing performance issues in the professional team
Taking place on Tuesday, 2 September between 1.30pm and 4.30pm, this course is aimed at doctors and dentists who are, or aspire to be, leaders.