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Managing complaints in primary care
Taking place on Tuesday 25 November from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
When consent becomes difficult: A masterclass for doctors
Taking place on Wednesday 26 November from 9.30am until 12.30pm, this interactive course is suitable for all doctors.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on Thursday, 27 November between 9.30am and 12.30pm, this interactive course is designed for PMs in medical or dental practice
Self-reflection and developing insight
Taking place on Friday, 28 November, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Compassion versus empathy
Taking place on Wednesday 3 December from 9.30am to 12.30pm, this interactive session explores the role of empathy in medical practice, distinguishing it from compassion.
Professional boundaries
Taking place on Tuesday, 9 December 2025, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course takes place on Tuesday, 3 March, between 9.30am and 3.30pm and is designed for any doctor to attend.
Building a feedback culture: addressing performance issues in the professional team
Taking place on Wednesday, 4 March 2026 between 09.30am and 12.30pm, this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Confidentiality for hospital doctors
Taking place on Wednesday, 4 March between 9.30am and 12.30pm, this 3 hour course will explore what is expected of doctors in relation to confidentiality and highlight the common and emerging risks.
Creating safe and inclusive environments
Taking place on Tuesday, 10 March 2026, between 09.30am and 12.30pm, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment.