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Resilience and wellbeing workshop
Taking place on Friday, 13 September between 9.30am and 3.30pm, this course is designed for any clinician practising in the UK.
Mitigating risk in outpatient consultations
Taking place on Wednesday, 18 September this three hour course is designed for hospital doctors undertaking outpatient consultations.
Managing complaints in primary care
Taking place on Wednesday, 18 September, this interactive course is designed for those leading the management of complaints in primary care.
Leadership: Understanding emotions to reduce risk
Taking place on 19 September, this three hour course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Patient conflict: Interpersonal skills
Taking place on Tuesday, 24 September, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Probity for doctors
Taking place on Thursday, 26 September, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 1 October 2024, between 9.30am and 3.30pm.
Building a feedback culture to reduce risk
Tuesday, 8 October this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Wednesday, 9 October this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Effective conversation: Nipping interpersonal issues in the bud
Taking place on Friday, 11 October this interactive workshop is designed for doctors, dentists and other clinical staff – in any healthcare environment.