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Probity for dentists
Taking place on Wednesday, 7 June 2023, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Self-reflection and developing insight
Taking place on 8 June 2023, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Effective conversation: nipping interpersonal issues in the bud
Taking place on Friday, 9 June this interactive workshop is designed for doctors, dentists and other clinical staff – in any healthcare environment.
Patient conflict – interpersonal skills
Taking place on 14 June, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Building safety into delegation
Taking place on Saturday, 17 June this course is designed for doctors and dentists in (or aspiring to be in) management or leadership roles.
Equality, diversity and inclusion workshop
This interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment.
Complaints handling for admin and reception teams in primary care
Taking place on Wednesday 21 June, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Building a feedback culture to reduce risk
Taking place on Friday 23 June this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Risk management: Good practice in record keeping for doctors
Taking place on 28 June 2023, this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Leadership: DISC analysis to understand and improve communication
This three hour, interactive course is designed for doctors, dentists and other clinicians.