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Creating safe and inclusive environments
Taking place on Thursday, 23 May this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment.
Complaints handling for admin and reception teams in primary care
Taking place on Wednesday, 29 May, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Patient conflict: Developing organisational arrangements and responses
Taking place on Wednesday, 29 May this course is primarily aimed at employers and managers within healthcare organisations.
Self-reflection and developing insight
Taking place on Thursday, 30 May, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Confidentiality for admin and reception staff in primary care
Taking place on Tuesday, 4 June, this interactive course is designed for admin and reception staff in primary care.
Leadership: Understanding emotions to reduce risk
Taking place on 4 June, this three hour course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 5 June 2024, between 9.30am and 3.30pm.
Risks and safety in prescribing for primary care
Taking place on Wednesday 5 June, three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Risk Management: Remote consulting in primary care
To be held on Thursday, 6 June, this two hour course is designed for any clinician using or planning to use remote consultations within primary care.
Building a feedback culture to reduce risk
Taking place on Thursday, 13 June this course is aimed at doctors and dentists who are, or aspire to be, leaders.