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Leadership: Recognising and managing team conflict to reduce risk
Taking place on Tuesday 9 April, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Social media in GP and dental practices
Wednesday, 10 April this course focuses on the benefits and risks of social media use in health and dental care.
Communication risks for admin and reception teams in primary care
Taking place on Thursday, 11 April this two hour, interactive course is designed for admin and reception teams working in primary care.
Leadership: DISC analysis to understand and improve communication
Taking place on Thursday, 18 April this three hour, interactive course is designed for doctors, dentists and other clinicians.
Risk management: Good practice in record keeping for doctors
Taking place on Wednesday, 24 April this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
PM leadership: DISC analysis to understand and improve communication
Taking place on Thursday, 25 April this three hour, interactive course is designed for medical or dental practice managers who have, or aspire to have, a leadership role.
Practice and patient use of technology in practice
Taking place on Tuesday, 30 April this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on 2 May this three hour, interactive course is designed for PMs in medical or dental practice.
Team communication: Safer MDT working in primary care
Taking place on Tuesday, 7 May this course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.
Avoiding risk in consent: A masterclass for doctors
Taking place on Wednesday, 8 May this two-hour, interactive course is suitable for all doctors and physician assistants.