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Professional boundaries
Taking place on 11 September 2024, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Team communication: Safer MDT working in primary care
Taking place on Thursday, 12 September this course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.
Resilience and wellbeing workshop
Taking place on Friday, 13 September between 9.30am and 3.30pm, this course is designed for any clinician practising in the UK.
Managing complaints in primary care
Taking place on Wednesday, 18 September, this interactive course is designed for those leading the management of complaints in primary care.
Mitigating risk in outpatient consultations
Taking place on Wednesday, 18 September this three hour course is designed for hospital doctors undertaking outpatient consultations.
Leadership: Understanding emotions to reduce risk
Taking place on 19 September, this three hour course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Probity for dentists
Taking place on Thursday, 19 September this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Patient conflict: Interpersonal skills
Taking place on Tuesday, 24 September, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Complaints handling for admin and reception teams in primary care
Taking place on Wednesday, 25 September, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Probity for doctors
Taking place on Thursday, 26 September, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.