Confidentiality for admin and reception staff in primary care

Taking place on Wednesday, 6 September between 9.30am and 12.30pm, this interactive course is designed for admin and reception staff in primary care

This course will cover topics including disclosing and sharing of patient information, requirements of the DPA 2018 and regulatory guidance.

We will also discuss key aspects of maintaining patient confidentiality within practice systems and processes and the emerging risks associated with new ways of working with patient information such as the receipt and storage of patient photographs.

Delegates will participate in breakout group discussion of case studies to demonstrate how delegates can recognise and mitigate the pitfalls associated with common practice scenarios. 

This course is led by MDDUS risk adviser, Kay Grant.

Upon completion, a certificate detailing four hours of verifiable CPD will be provided by MDDUS to all attendees.

MDDUS Member: £75
MDDUS Member - additional delegate: £40
Non-MDDUS Member: £105

**To book your place, please click here


To take part in this workshop:

  • You must be able to access and join a Zoom meeting from whatever device you choose to use.
  • Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
  • Participants must be willing to share their names and webcam with other participants whilst attending the workshop. 
  • The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event. 

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