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Leadership: Recognising and managing team conflict to reduce risk
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Complaints: Investigating and responding to complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Risk Management: Remote consulting in secondary care
Taking place on 26 May 2022, this course is designed for any clinician using or planning to use remote consultations within the secondary care environment.
Managing patient conflict for admin and reception teams in practice
Taking place on 31 May, this two hour, interactive course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Multidisciplinary team working: Managing systems and boundary risks
This two hour, interactive course will highlight the importance of team communication and understanding professional boundaries of individuals within the MDT team.
Risk Management: Managing systems risk within GP practice
This two hour, interactive course is designed for PMs within general practice.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend.
Professionalism: fulfilling your duties as a dentist
This course has been designed for dentists to learn more about key areas of professionalism.
Managing face-to-face complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Equality, diversity and inclusion workshop
This interactive workshop is designed for doctors or dentists, but may be useful for anyone working in the healthcare environment.