Practice Manager Leadership: Recognising and managing team conflict

This two hour, interactive course is designed for PMs in medical or dental practice

The association between conflict and risk management will be examined, along with the opportunities that dealing with conflict effectively can bring in relation to improved team functioning and wellbeing. Understanding the nature of conflict is key to coming to a view on how to approach it. Via breakout groups, delegates will be encouraged to explore how useful investigation and resolution strategies can be applied within their own real life scenarios.

This course is led by Liz Price, Head of Training, CPD and Risk Advisory Services at MDDUS.

Upon completion, a certificate detailing two hours of verifiable CPD will be provided by MDDUS to all attendees.

Course Fee: 

MDDUS Member: £48
Non-MDDUS Member: £70

**To book your place, please click here.

 

To take part in this workshop:

  • You must be able to access and join a Zoom meeting from whatever device you choose to use.
  • Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
  • Participants must be willing to share their names and webcam with other participants whilst attending the workshop. 
  • The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event.  

Related Content

Self-reflection and developing insight

Resilient practice for practice managers

Building safety into delegation

For registration, or any login issues, please visit our login page.