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Risk Management: Remote consulting in primary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the primary care environment.
Complaints: Managing face-to-face complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Practice Manager Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for PMs in medical or dental practice.
Communication: Communication risks for admin and reception teams in GP practice
This two hour, interactive course is designed for admin and reception teams working in GP practice.
Risk Management: Remote consulting in secondary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the secondary care environment.
Risk management: Social media use in practice
This two hour, interactive course is designed for PMs within general medical or dental practice.
Complaints: Investigating and responding to complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Leadership: Understanding emotions to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Professionalism for doctors: when things go wrong
This two hour, interactive course is a useful refresher and designed for any doctor to attend.
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