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Risk Management: Remote consulting in secondary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the secondary care environment.
Risk management: Social media use in practice
This two hour, interactive course is designed for PMs within general medical or dental practice.
Complaints: Investigating and responding to complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Leadership: Understanding emotions to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Practice Manager Leadership: DISC analysis to understand and improve communication and team working
This three hour, interactive course is designed for PMs in medical or dental practice.
GDPR: Embedding GDPR in GP Practice
This three hour, interactive course is designed for information governance or data protection leads in GP practice.
Practice Manager Leadership: Understanding emotions to reduce risk and improve effectiveness
This two hour, interactive course is designed for PMs in medical or dental practice.
Complaints handling for admin and reception teams in GP practice - session one
This interactive course on handling complaints is designed for administrative staff and receptionists in GP practice.
Leadership: Conducting an interpersonal conflict resolution process
This two hour, interactive course is designed for anyone with a leadership role in a healthcare setting.