Managing conflict to reduce practice risk

This interactive training day is designed for any doctor, dentist or practice manager who would like to understand and manage conflict more effectively.

Workshop sessions throughout the day will focus on:

  • Investigating and understanding the causes of conflict
  • Understanding individuals' responses to conflict and how to influence positive engagement
  • Identifying the most appropriate approach to dealing with different types of conflict
  • Providing a framework within which practice managers can plan to manage conflict.

The training day is open to both MDDUS members and non-members and is aimed at doctors, dentists and practice managers within general practice.

VENUE: MDDUS, 120 Blythswood Street, Glasgow, G2 4EA
TIME: 10:00 - 16:00

COST: £135 (MDDUS member. Book one full-price place and save £10 on a second place for a colleague within your MDDUS member practice) / £195 (Non-member) – includes refreshments and a buffet lunch..

BOOK NOW: To book a place click here

Places are limited, so please book early to avoid disappointment. A certificate detailing 5 hours of verifiable CPD will be provided to all delegates.

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