Workshop sessions throughout the day will focus on:
- Investigating and understanding the causes of conflict
- Understanding individuals' responses to conflict and how to influence positive engagement
- Identifying the most appropriate approach to dealing with different types of conflict
- Providing a framework within which practice managers can plan to manage conflict.
The training day is open to both MDDUS members and non-members and is aimed at doctors, dentists and practice managers within general practice.VENUE: MDDUS, 120 Blythswood Street, Glasgow, G2 4EA
TIME: 10:00 - 16:00
COST: £135 (MDDUS member. Book one full-price place and save £10 on a second place for a colleague within your MDDUS member practice) / £195 (Non-member) – includes refreshments and a buffet lunch..
BOOK NOW: To book a place click here
Places are limited, so please book early to avoid disappointment. A certificate detailing 5 hours of verifiable CPD will be provided to all delegates.