This course is suitable for anyone from a GP practice admin team and covers the following:
- Understand the importance of clear communication in the practice environment
- Recognise and overcome barriers to communication with both patients and colleagues
- Select and use appropriate methods of communication for specific purposes
- Check that messages are clearly received and understood.
It is open to both MDDUS member and non-member practices. The course provides five hours of MDDUS-verified CPD.VENUE: MDDUS, 1 Pemberton Row, London EC4A 3BG
TIME: 10:00 - 16:00
COST: £135 (MDDUS practice delegate) / £125 MDDUS practice - second delegate / £195 (non-practice delegate) – includes refreshments and a sandwich lunch.
CLICK HERE to book a place.
Places are limited, so please book early to avoid disappointment. A certificate verifying attendance will be provided to all delegates on the day.