Communication in GP practice for admin and reception staff

Medical practice admin and reception teams can learn the importance of clear communication and how to overcome patient communication barriers

This course is suitable for anyone from a GP practice admin team and covers the following:

  • Understand the importance of clear communication in the practice environment
  • Recognise and overcome barriers to communication with both patients and colleagues
  • Select and use appropriate methods of communication for specific purposes
  • Check that messages are clearly received and understood.

It is open to both MDDUS member and non-member practices. The course provides five hours of MDDUS-verified CPD.

VENUE: MDDUS, 1 Pemberton Row, London EC4A 3BG
TIME: 10:00 - 16:00

COST: £135 (MDDUS practice delegate) / £125 MDDUS practice - second delegate / £195 (non-practice delegate) – includes refreshments and a sandwich lunch.

CLICK HERE to book a place.

Places are limited, so please book early to avoid disappointment. A certificate verifying attendance will be provided to all delegates on the day.