Communication in GP practice for admin and reception staff

This course is suitable for anyone from a GP practice admin team and covers the following:

• Understand the importance of clear communication in the practice environment
• Recognise and overcome barriers to communication with both patients and colleagues
• Select and use appropriate methods of communication for specific purposes
• Check that messages are clearly received and understood.

It is open to both MDDUS member and non-member practices. The course provides five hours of MDDUS-verified CPD.

COST: £135 (MDDUS practice delegate) / £125 MDDUS practice - second delegate / £195 (non-practice delegate) – includes refreshments and a sandwich lunch.

CLICK HERE to book a place.

Places are limited, so please book early to avoid disappointment. A certificate verifying attendance will be provided to all delegates on the day.