Confidentiality in practice for admin and reception staff

Medical practice admin and reception teams can learn how to mitigate the most common risks associated with patient confidentiality in practice.

This interactive full day course is aimed primarily at medical and dental practice admin and reception teams, and will focus on key areas of maintaining patient confidentiality in a busy practice setting.

The introduction of GDPR has heightened awareness and responsibilities for all data controllers and processors, and in most situations there is a direct impact on doctors and dentists' professional and ethical duty to protect patient confidentiality.

The workshop will focus on key areas such as: common law principles, disclosures that are in public interest, dealing with requests for personal information from bodies such as the police, schools, government bodies and health and social care services, and also approaches by the families of deceased patients.

The workshop will also consider practical solutions to preventing confidentiality breaches within the work environment itself.

It is open to both MDDUS member and non-member practices.


VENUE: MDDUS, Mackintosh House, 120 Blythswood Street, Glasgow G2 4EA
TIME: 10:00 - 16:00

COST: £135 (MDDUS practice delegate) / £125 MDDUS practice - second delegate / £195 (non-practice delegate) – includes refreshments and a sandwich lunch.

CLICK HERE to book a place.

Places are limited, so please book early to avoid disappointment. A certificate verifying attendance will be provided to all delegates on the day.

For registration, or any login issues, please visit our login page.