Practice managers risk training day - Glasgow

Over an interactive day, practice managers can learn why claims occur and explore risks associated with areas such as transgender patients, chaperones and social media.

Medico-legal actions against practices are rising in frequency and, as part of our internal governance, MDDUS conduct ongoing analysis on the most common and serious risks to which GP practices are exposed.

Over an interactive morning, practice managers attending will learn more about why claims occur, what features of systems and processes can assist in providing a robust defence if appropriate, and explore ways in which known risk can be mitigated. Anonymised case studies will be used to highlight risks and assist delegates in exploring how their own practice systems can be improved to reduce the risk of patient harm.

In the afternoon, the focus will be on understanding emerging risks such associated with regulatory guidance, such as the care of transgender patients, use of chaperones and practice use of social media.

A portion of time will also be spent examining key areas of risk in confidentiality and the new General Data Protection Regulation (GDPR).

The training day is open to both MDDUS members and non-members and is aimed at practice managers within GP practice.

VENUE: MDDUS, Mackintosh House, 120 Blythswood Street, Glasgow, G2 4EA
TIME: 09:30 - 16:30

COST: £115 (MDDUS member)/£145 (Non-member) – includes refreshments and a buffet lunch.

To book a place, or to find out more information, including a copy of the full programme, email

Places are limited, so please book early to avoid disappointment. A certificate detailing verifiable CPD will be provided to all delegates on the day.