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Leadership: Recognising and managing team conflict to reduce risk
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Leadership: DISC analysis to understand and improve communication
This three hour, interactive course is designed for doctors, dentists and other clinicians.
Equality, diversity and inclusion workshop
This interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment.
Professionalism: Fulfilling your duties as a doctor
Taking place on 2 November, this five hour, interactive course is designed for any doctor to attend.
Practice Manager Leadership: DISC analysis to understand and improve communication and team working
This three hour, interactive course is designed for PMs in medical or dental practice.
Leadership: Understanding emotions to reduce risk
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Risk Management: Remote consulting in secondary care
Taking place on 12 October 2022, this course is designed for any clinician using or planning to use remote consultations within the secondary care environment.
Risk Management: Remote consulting in primary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the primary care environment.
Managing risk in outpatient consultations
Taking place on Wednesday, 28 September this three hour course is designed for hospital doctors undertaking outpatient consultations.
Complaints handling for admin and reception teams in primary care
This interactive course on handling complaints is designed for administrative staff and receptionists in primary care.