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Resource library

Search our library by keyword or use the filters on the left to browse by profession, role, category or type of content.

Do not delay in contacting MDDUS for inquest support

MEMBERS who receive notice of involvement in a coroner’s inquest or fatal accident inquiry are reminded to contact MDDUS for advice without delay.

  • 30 May 2022
  • MDDUS Update

Dental case study: Dental insurance cover

...Ms D is not happy that her dental payment plan doesn't cover the full cost of the restorative treatment and accuses her dentist of mis-selling...

  • 30 May 2022
  • Case study

Responding to online practice criticism

Risk adviser Kay Louise Grant offers advice on handling unfavourable online comments.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

No man’s land - the pioneering women of WW1

Author Wendy Moore on the story behind her book celebrating the ground-breaking WWI “suffragettes’ hospital” at Endell Street, London

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Conflict with colleagues – nipping issues in the bud

Mediator Owen Bubbers-Jones shows how simple, tested tools can help nip any conflict in the bud.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Tackling the backlog

How should dental care providers tackle the huge backlog of treatment? MDDUS dental adviser Moira Duncan advises a tailored strategy to manage demand.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Advice: Who needs a mentor?

Dental business coach Alun Rees looks at the value of having a mentor.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Practice management: Dressing the part

Employment law adviser Janice Sibbald offers advice on what is and isn’t appropriate work attire.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Call log

These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

Dilemma: Covert recording made public

A patient covertly records a dental consultation and posts it on social media. Is this within their rights?

  • 24 May 2022
  • Article
  • Insight - Dental
  • Q2

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