Do not delay in contacting MDDUS for inquest support
MEMBERS who receive notice of involvement in a coroner’s inquest or fatal accident inquiry are reminded to contact MDDUS for advice without delay.
Dental case study: Dental insurance cover
...Ms D is not happy that her dental payment plan doesn't cover the full cost of the restorative treatment and accuses her dentist of mis-selling...
Responding to online practice criticism
Risk adviser Kay Louise Grant offers advice on handling unfavourable online comments.
No man’s land - the pioneering women of WW1
Author Wendy Moore on the story behind her book celebrating the ground-breaking WWI “suffragettes’ hospital” at Endell Street, London
Conflict with colleagues – nipping issues in the bud
Mediator Owen Bubbers-Jones shows how simple, tested tools can help nip any conflict in the bud.
Tackling the backlog
How should dental care providers tackle the huge backlog of treatment? MDDUS dental adviser Moira Duncan advises a tailored strategy to manage demand.
Advice: Who needs a mentor?
Dental business coach Alun Rees looks at the value of having a mentor.
Practice management: Dressing the part
Employment law adviser Janice Sibbald offers advice on what is and isn’t appropriate work attire.
These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.
Dilemma: Covert recording made public
A patient covertly records a dental consultation and posts it on social media. Is this within their rights?