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A high smile
...It is alleged that the dentist failed to inform the patient of the benefit-versus-risk of the crown lengthening procedure and the later gingivectomy...
Root fracture
...the dentist extracts the infected tooth but no post-extraction radiograph is taken...
Erroneous extraction
...the dentist had removed LL7 in error, mistaking the tooth for LL6...
A wrong message
...Mr M is angry that the dentist disclosed information about the unpaid bill in the answering machine message, as his daughter heard it, causing him considerable embarrassment...