Case study - Difficult cannulation
...Mr G states that he is “astonished” that an experienced doctor should make five attempts at inserting a cannula...
Case study - Smartphone recording
...The adviser encourages Dr M to gently enquire into Mr B’s perceived need to record the consultation to help clarify matters...
Case study - Consent not implied
...Dr P is aware that Mrs K is “exhausted and traumatised” by the birth and decides it would be unreasonable to disturb her in the middle of the night...
Treatment abroad
...The patient asks his UK dentist – Dr U – to re-cement the bridge permanently without further endodontic treatment...
Consent not implied
...Dr P, aware that Mrs K is “exhausted and traumatised” by the birth, decides it would be unreasonable to disturb her in the middle of night...
Missed melanoma
...Mrs U is informed there are no free slots at the next minor surgery clinic and is advised to call in a week , as the practice does not operate a waiting list system...
Mercury fears
...Mr K says he has been generally unwell since the filling was placed and is convinced that this is caused by ingesting mercury from the amalgam filling...
Case study: Frequent attender
...Mr J was removed from his previous practice for abusive behaviour and is often rude and demanding at his new practice...
Case study: Ear discharge
...five-year-old Emma is diagnosed with acute otitis media, but two days later her pain and fever worsen and she is taken to A&E...
Case study: Missed melanoma
...Mrs U phones the clinic several times to have her mole removed but there are never any appointments...