Case study: Genetic disclosure
...Genetic testing has revealed a chromosomal abnormality which could lead to serious health effects in her family, but Mrs R is estranged from her children and refuses to inform them....
Earache assessed remotely
...Dr J tells Mrs P there is no need to see Zach face to face as this would not change the treatment being offered...
Beyond what's reasonable
...Ms H shouts and swears at the receptionist in front of other patients. The practice owner comes out to the waiting area and informs Ms H that her behaviour is totally unacceptable...
Case study: Earache assessed remotely
...Dr J tells Mrs P there is no need to see Zach face to face as this would not change the treatment being offered...
Case study: Missed meningitis
...the GP is accused of clinical negligence in his failure to diagnose and refer the child for suspected meningitis...
Case study: Mind your language
...Ms G says the comment made her feel very self-conscious and uncomfortable...
Emergency backlog
..Mr V states he “knows for a fact” that other dental surgeries are clearing their backlogs and providing routine appointments - and he is “extremely unhappy”...
A statement of fact
...Dr C asks MDDUS how to go about writing a statement for a significant clinical incident investigation...
Case study: Beyond what's reasonable
...Ms H shouts and swears at the receptionist in front of other patients. The practice owner comes out to the waiting area and informs Ms H that her behaviour is totally unacceptable...
Case study: Emergency backlog
...Mr V states he “knows for a fact” that other dental surgeries are clearing their backlogs and providing routine appointments - and he is “extremely unhappy”...