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How safe is your telephone triage system?

COVID-19 has changed the way in which medical practices operate, with the need to reduce risk of exposure to both staff and patients. An effective telephone triage system has become an essential tool in this new way of working.

  • 26 June 2020
  • Risk alert

Dealing with the press

WALL-to-wall coverage of the coronavirus pandemic has put health professionals squarely in the media spotlight – and it may seem helpful and straightforward enough to engage with the press but MDDUS urges caution

  • 29 May 2020
  • Risk alert

Data concerns when texting patients

TEXT messaging patients has become almost routine in healthcare today but robust processes are still needed to monitor and control both message content and intent, as well as protect patient confidentiality.

  • 30 December 2019
  • Risk alert

Brexit patient safety risks

BREXIT looms ever larger as the UK faces yet another crucial deadline – and MDDUS has received numerous calls requesting advice in regard to the potential for disrupted patient care and service provision in the event of a "no deal".

  • 24 September 2019
  • Risk alert

Employer rating sites

WEBSITES that encourage employees to review a former (or current) workplace may be useful for job seekers – but for healthcare professionals there are risks in posting on such sites.

  • 28 August 2019
  • Risk alert

Covert video recording

CAN patients video record consultations or staff undertaking a clinical procedure without permission?

  • 30 July 2019
  • Risk alert

Burnout is also a patient safety issue

THERE is well-established evidence of a causal relationship between reduced wellbeing of clinicians and patient safety risks within secondary care – and a recent study suggests the same is true in primary care.

  • 25 June 2019
  • Risk alert

Research trial pitfalls

POTENTIAL legal difficulties involving medical trials can range from participant complaints to more serious allegations of fraud. Ensure that you're research ready.

  • 28 May 2019
  • Risk alert

Time saving or risky business?

WORKFLOW optimisation utilising non-clinical admin staff has been shown to ease GP workloads but concerns have been raised it may put patient safety at risk.

  • 29 April 2019
  • Risk alert

"Bigging up" the CV

Competition for prime positions in dentistry or medicine can be fierce so it is natural to want your CV to stand out from the crowd. But it is important to resist the temptation to “big-up” a CV with exaggerations, outright lies or half-truths in order to enhance your chances.

  • 28 February 2019
  • Risk alert

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