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Police concern
...The adviser explains to Dr L that the inclusion of police concern reports in a patient’s medical record is something that could be justified if they are clinically relevant...
Empathy lacking
...Ms W found the entire process "completely dehumanising", with staff referring to her within earshot as the "gynae"...
Allergy alert
…Solicitors acting for the patient claim that the practice failed to dispense the correct medication despite being aware of her amoxicillin allergy…
Dance floor mishap
...An urgent referral after consultation with Dr P would have led to a prompt diagnosis of Achilles tendon rupture and direct primary repair...
Noisy child
...The practice receives a short angry note from Ms L complaining that Dr T had “manhandled” her son...
Surgical mesh infection
...Mr K is accused of failing to provide Ms L with sufficient information to make an informed choice on the need for surgery to remove the mesh – or the potential complications of delaying for a second opinion...
Eye test error
...Dr B is accused of failing to fully explain the consequences of the test scores and is held responsible for the patient's loss of income during the period his licence was revoked...
Assault allegation
...In an attempt to restrain the boy Dr D grabs him by the shoulders. A week later he is visited by police at his flat and cautioned and charged with common assault...
Visual loss
Medical case study
Breathlessness
...The receptionist phones Mr P to let him know that the prescription will be sent to his local chemist for collection. That next morning a neighbour checks on Mr P and finds him dead...