It's all in a good handover
Dr D was asked to provide a statement as part of an internal investigation regarding their handover of a patient.
Primary care delegation
Dr N contacted MDDUS for advice and support with responding to the Ombudsman.
Secondary care
Dr H contacted MDDUS for advice after receiving a complaint from the GMC.
Case file: Tick-box error
...A GP at the practice mistakenly ticked a box on the form resulting in Mr N having his driving licence revoked...
Case file: Redaction software for SARs
... the admin team has been spending increasing amounts of time preparing responses to SARs, and the practice is considering buying redaction software to assist...
Case file: Blood in urine
...The claim states that the delay in diagnosis allowed the tumour to grow and metastasise...
Case file: Infected rash
...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...
Case file: Botox remote
...The nurse expressed concern that Dr J is providing a remote prescribing service for cosmetic treatments...
Case file: Redaction request
...Mr L is demanding that portions of the letter be redacted, in particular reference to possible psychological factors...
Case file: Threshold for a GMC investigation
...the building contractor threatens to report the doctor to the GMC over an alleged rude personal comment...