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Fractured tuberosity
...The claim alleges that Ms R should have been given specific warnings regarding the risk of a fractured tuberosity...
Patient buying medication online
...Dr A is advised that she should not let Mr G coerce her into prescribing medication that she does not believe is appropriate or serves his needs...
Exercising clinical judgement
...Dr J offers her opinion on the proposed treatment but Mr K writes back demanding that it be carried out as advised by his orthodontist...
Post-op tooth pain
...In response to the complaint Dr A states that dental damage is a known complication of anaesthesia and this is explained to all patients...
Dental insurance cover
...Ms D is not happy that her dental payment plan doesn't cover the full cost of the restorative treatment and accuses her dentist of mis-selling...
Adverse comment
...Mr M posts a review on a local online directory commenting that Dr S is “incompetent and rude” and that he struggled to extract his tooth...
Slow-healing socket
...An incisional biopsy one month later at the hospital confirms the lesion is squamous cell carcinoma and the patient undergoes extensive surgery followed by facial reconstruction and radiotherapy...
Alleged wrong extraction
...The dentist believes a translator might have helped avoid confusion over the proposed treatment plan...
Antibiotic cover
...It is alleged that had Ms G's concerns been properly heeded and antibiotic cover provided, she would have avoided unnecessary surgery and a hospital stay...
Beyond what's reasonable
...Ms H shouts and swears at the receptionist in front of other patients. The practice owner comes out to the waiting area and informs Ms H that her behaviour is totally unacceptable...